How Managers Impact Their Employees' Mental Health

August 24, 2023

A manager’s role goes just beyond managing tasks. It is important to prioritize employees’ mental health and create a positive workplace environment where they can thrive.

How Managers Impact Their Employees' Mental Health

As a manager, your role goes beyond simply keeping your team motivated and productive. You also have a significant influence on your employees’ mental health.

An employee’s mental well-being is essential to creating a healthy and successful work environment. The Workforce Institute at UKG surveyed 3,400 employees in 10 countries, including the United States, and found that managers impact employee mental health more than doctors and therapists. In fact, 69% of respondents agreed that managers have the most influence. Doctors and therapists trailed behind with 51% and 41% respectively.

So, what does this mean for managers? When a manager engages in poor management practices, it can lead to stress, burnout and anxiety among your team members. This not only can decrease job satisfaction and cause employees to leave but also potentially contribute to financial losses.

On the other hand, when you prioritize building positive workplace relationships, it creates an environment that supports your employees’ mental well-being, keeps them motivated and on the payroll!

Uplift your employees

A manager’s actions, attitudes and communication skills directly affect how employees feel mentally. Below are ways managers can create a supportive environment that reduces stress and uplift their teams.

Foster a supportive workplace culture:

The work environment should be a place that encourages productivity and personal growth for employees. Establishing an open dialogue or open-door policy is key to helping tackle any mental health issues that may arise. Employees should feel safe sharing their ideas and expressing themselves freely. This builds trust, which can help an employee feel more comfortable going to their supervisor when times get tough.

Routine check-ins:

Conducting regular check-ins with employees is a great way to provide ongoing support. By taking the time to talk to your team members, you show them that their opinions and contributions matter. These check-ins also serve as an opportunity to identify any mental health concerns that your employees may be facing.

Understand the signs:

It’s not always easy for an employee to be open at work about their mental health. But, for a manager, it is crucial to stay attuned to any signs that could indicate a decline in mental wellbeing.

Here are a few red flags to look out for:

  • Increased absences
  • Sudden decrease in performance levels
  • Changes in behavior or attitude
  • Changes in physical appearance

Paying attention to these signs can make a big difference in spotting trouble before it becomes a crisis or troublesome performance issue.

Manager education:

It’s vital for managers to be educated about mental health issues and the resources that are available. By knowing how to recognize signs and taking appropriate steps to assist employees, they can foster an inclusive and healthy work environment.

Some resources to consider:

  • Your companies Employee Assistance Plans (EAPs)
  • Small Changes Big Shifts with Dr. Michelle Robins (free email sign-up for tips of the day)
  • Local resources such as mental health training opportunities
  • FMLA and disability training

Your mental health matters too

While the mental health of employees is important, managers must also prioritize their own mental health.

Your mental well-being can significantly influence the entire team’s work environment and performance. When a manager finds themselves under stress or dealing with mental health challenges, decision-making abilities, communication and overall leadership can be negatively affected. This leads to a tense work environment, decreased productivity and even more mental health issues among team members.

To prioritize their mental health managers might seek professional help when needed, practicing stress management techniques and maintaining a healthy work-life balance. By doing so, managers can model positive mental health behaviors and foster a more supportive, understanding and resilient workplace.

It’s not just up to managers

Managers hold a pivotal position when it comes to their employees’ mental health, but the responsibility also lies with the organization as a whole. When the workplace prioritizes the well-being of both managers and employees, it fosters a supportive environment.

De-stressing the work environment

63 percent of workers in the United States report that they are ready to leave their job due to work-related stressors. Work-life balance has become increasingly important to today’s work society post-pandemic.

There are lots of options to de-stress the work environment and help employees balance work and their personal life:

  • Consider expanded or non-traditional paid leave
    • ‘Unlimited’ PTO
    • Designated days off
    • Bereavement leave
    • Extended leave of absence/sabbatical
  • Flexible work schedules with clear expectations for employees
  • Work-from-home options
  • Emphasize the importance of manager/employee workplace relationships
  • Create clear communications and expectations

Supportive policies, practices and benefits

When an organization invests in policies, practices and benefits, it signals to the employees that their mental well-being is valued. This creates a positive corporate culture that boosts morale and creates empathy and understanding.

Get your initiative off the ground:

  • A wellness initiative that goes beyond just physical health
  • Show gratitude to employees by recognizing and celebrating their accomplishments
  • Acknowledge employees’ languages of appreciation in the workplace to foster comradery. These typically fall into the following categories:
    • Words of affirmation
    • Tangible gifts
    • Quality time
    • Acts of service
  • Plan community service/volunteer outings with employees at places they love most
  • Identify benefits/ resources you already have that aren’t being used to their full potential

Setting realistic goals and expectations for yourself and your team is key to successful management. Advocating for necessary resources to ensure that team members are physically, emotionally, mentally, spiritually and culturally safe will create an atmosphere of trustworthiness that builds strong relationships.

If you are not sure where to start when it comes to promoting positive mental health practices, we are here for you. Reach out to one of our employee benefits advisors for guidance and support.

About The Author

Jayson Cuba

Jayson Cuba
Email As a Benefits Advisor, Jayson transitioned from property and casualty insurance to employee benefits more than six years ago. Jayson advocates for clients in the marketplace and provides strategic coverages. His focus is on how the overall human capital element can be improved by evaluating the total rewards of an organization.

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