With the insurance world ever changing, The Miller Group provides insider knowledge of best practices, stories of client success and education on industry-related topics.
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September 16, 2026
Carrier certificates and benefit booklets explain individual coverages, but they may not provide all the information required for an employer’s overall health and welfare plan. Learn how a wrap document fills plan-level gaps, supports ERISA documentation requirements, and clarifies how the benefits work together.
September 14, 2026
A COBRA election may appear late at first glance, but an inaccurate notice or shortened election period can change the analysis. Learn which dates matter and what employers should consider before making a final determination.
August 24, 2026
AI can help employees prepare for healthcare appointments, understand general benefits terminology, and build healthier habits and daily routines. Employers can promote the responsible use of AI by advising employees where it can be helpful, and when they should turn to a healthcare provider or a trusted benefits resource.
August 10, 2026
Employers that cover domestic partners need a clear process for documenting eligibility. Learn when to use an affidavit and how missing documentation may affect claims administration and stop-loss reimbursement.
July 8, 2026
Employees are balancing work with caring for children, aging parents, and other loved ones. Discover why caregiving benefits have become an essential part of a competitive employee benefits strategy and how they can improve recruitment, retention, and employee wellbeing.
July 8, 2026
Employers adding domestic partner coverage should clearly define eligibility, request reasonable documentation, and use a consistent dependent verification policy for spouses, children, and domestic partners.
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April 2, 2025
The Miller Group’s claims team leveraged its expertise to contest a claim, resulting in substantial savings for a nonprofit client. Their efforts transformed those savings into 48,000 meals, directly benefiting the community.
October 7, 2022
Fighting poverty from the front lines, the West Central Missouri Community Action Agency (WCMCAA) is a nonprofit where every dollar in the budget matters. In 2019, the company’s employee benefits program used a fully-insured model.
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