The Miller Group is seeking an Account Coordinator to support the efforts of the companies’ Surety team. The Account Coordinator will report to the Director of Surety.
The Miller Group was founded in 1961 by Robert E. Miller, with a focus on the construction industry. While this industry expertise remains, we have expanded to include a strong position in a variety of industries. Led by Bob Miller’s sons, Sean and Matt, the company has grown to become one of the top brokerage firms in the Midwest. A commitment to employee well-being, family, faith, and community makes The Miller Group a great place to work.
The Miller Group’s full-service product offering includes property & casualty, employee benefits, surety bonds, and safety & loss prevention.
Essential Duties:
- Issue original bonds.
- Scan/upload documents into client management systems.
- Assist in maintaining updated client data in client management systems.
- Sets up new customer accounts.
- Support client servicing activities.
- Responsible for invoicing and internal administration.
- Submit bond requests to the surety companies for approval.
- Renewal processes miscellaneous surety bonds
- Resolve client issues with a sense of urgency to avoid disruptions in client service and/or coverage.
- Gather underwriting information and assist in marketing tasks.
- Deliver Competitive Advantage
- Participates in project teams that develop the innovative products and services clients need.
- Consistently deliver competitive advantages in the most cost-effective, impactful manner.
Qualifications:
- Minimum of one-year previous experience in the insurance industry, preferred.
- Property & Casualty license is required within 30 days of employment.
- Intermediate to advanced skills in navigating the Microsoft Office suite, especially Excel and Word.
- Excellent communication skills, both face-to-face and in writing.
- Demonstrates strong problem-solving skills and the ability to resolve challenges effectively.
- Demonstrates excellent teambuilding and interpersonal skills, with the ability to interact well with diverse personalities.
- Able to operate independently with minimal supervisor intervention.
- Able to work effectively in a fast pace environment.
- Demonstrates a strong interest and/or experience in technology.
- Able to independently apply objective decision-making to maintain productivity and client satisfaction.
Candidates must be authorized to work in the United States.
Offers are contingent on passing post offer pre-employment drug screen and background checks.
Equal Opportunity Employer M/F/Disability/Vet
