The Miller Group, a top Midwest brokerage firm founded in 1961 with roots in the construction industry, is seeking an Account Coordinator to support its Surety team under the Director of Surety. The company has expanded across industries while maintaining a strong commitment to employee well-being, family, faith, and community.
The Miller Group offers a full range of services, including property & casualty insurance, employee benefits, surety bonds, and safety and loss prevention.
Essential Duties:
- Issue original bonds.
- Scan/upload documents into client management systems.
- Assist in maintaining updated client data in client management systems.
- Sets up new customer accounts.
- Support client servicing activities.
- Responsible for invoicing and internal administration.
- Submit bond requests to the surety companies for approval.
- Renewal processes miscellaneous surety bonds
- Resolve client issues with a sense of urgency to avoid disruptions in client service and/or coverage.
- Gather underwriting information and assist in marketing tasks.
- Deliver Competitive Advantage
- Participates in project teams that develop the innovative products and services clients need.
- Consistently deliver competitive advantages in the most cost-effective, impactful manner.
Qualifications:
- Minimum of one-year previous experience in the insurance industry, preferred.
- Property & Casualty license is required within 30 days of employment.
- Intermediate to advanced skills in navigating the Microsoft Office suite, especially Excel and Word.
- Excellent communication skills, both face-to-face and in writing.
- Demonstrates strong problem-solving skills and the ability to resolve challenges effectively.
- Demonstrates excellent teambuilding and interpersonal skills, with the ability to interact well with diverse personalities.
- Able to operate independently with minimal supervisor intervention.
- Able to work effectively in a fast pace environment.
- Demonstrates a strong interest and/or experience in technology.
- Able to independently apply objective decision-making to maintain productivity and client satisfaction.
Candidates must be authorized to work in the United States.
Offers are contingent on passing post offer pre-employment drug screen and background checks.
Equal Opportunity Employer M/F/Disability/Vet
