The Miller Group is seeking a Select Business Account Executive to support the efforts of the company’s Property & Casualty team. The Account Executive will report to and work closely with the Director of Service, Property & Casualty.
The Miller Group was founded in 1961 by Robert E. Miller, with a focus on the construction industry. While this industry expertise remains, we have expanded to include a strong position in a variety of industries. Led by Bob Miller’s sons, Sean and Matt, the company has grown to become one of the top brokerage firms in the Midwest. A commitment to employee well-being, family, faith and community makes The Miller Group a great place to work.
The Miller Group’s full-service product offering includes property & casualty insurance; employee benefits; HR consulting; surety bonds; and safety & loss prevention.
Essential Duties
- Maintain excellent carrier relationships to provide the most cost-effective solutions and client advocacy.
- Perform risk audits and make recommendations for adjustments to clients.
- Market new and renewal business of assigned select sized accounts.
- Evaluate and recommend coverage needs for clients and prospects.
- Resolve client issues with a sense of urgency to avoid disruptions in client service and/or coverage.
- Process clients change requests and ensure endorsement is accurate upon receipt from the carrier.
- Process audits and monied endorsements for clients and note changes in the Agency Management System.
- Stay updated on client operations and exposures to suggest new products, services or other lines of business that would be in the client’s best interest.
- Follow all aspects of the renewal and service processes in accordance with the identified timelines.
- Check policies for accuracy and quality control and deliver to clients.
- Follow all quality control measures to avoid potential error and omissions.
- Inform Producers of situations that could impact account retention and/or client satisfaction.
- Review contracts for insurance requirements.
- Maintain positive relationships with key decision makers and their centers of influence to become established as a trusted advisor to them and their business.
Qualifications
- Property & Casualty license required.
- Intermediate to advanced skills in navigating the Microsoft Office suite, especially Excel and Word.
- Minimum of 3 years of experience in an Account Manager or higher position with demonstrated progression in career path and/or responsibility.
- Previous experience in using Applied/Epic system preferred.
- Excellent communication skills, both face-to-face and in writing.
- Knowledge of how to obtain online quotes for clients.
- Proactively identifies client issues to avoid disruptions in client service and/or coverage.
- Demonstrates strong problem-solving skills and the ability to resolve challenges effectively.
- Demonstrates excellent team building and interpersonal skills, with the ability to interact well with diverse personalities.
- Able to operate independently with minimal supervisor intervention.
- Demonstrates a strong interest and/or experience in technology.
- Able to independently apply objective decision-making to maintain team productivity and client satisfaction.
Candidates must be authorized to work in the United States.
Offers are contingent on passing post-offer pre-employment drug screen and background checks.
Equal Opportunity Employer M/F/Disability/Vet
