The Miller Group, a top Midwest brokerage firm founded in 1961 with roots in the construction industry, is seeking an Account Coordinator to support its property & casualty team. The Account Coordinator will report to and work closely with the Account Managers and Account Executives. The company has expanded across industries while maintaining a strong commitment to employee well-being, family, faith, and community.
The Miller Group offers a full range of services, including property & casualty insurance, employee benefits, surety bonds, and safety and loss prevention.
Essential Duties
- Type, print and deliver to clients certificates of insurance to evidence coverage.
- Type, print and deliver to clients evidence of property coverage.
- Type, print, and deliver to clients auto ID cards to evidence coverage.
- Retrieve loss run reports from carrier websites to assist the service team.
- Process non-monied endorsements for clients and note changes in the agency management system.
- Follow all quality control measures to avoid potential errors and omissions.
- Photocopy/scan client documents upon request of the service team.
- Assemble and bind client proposals to assist service team members with new and renewal business.
- Assist the service team with policy delivery.
- Assist the service team with requesting renewal exposure information from clients.
- Order MVRs.
Qualifications
- High school diploma is required.
- Certified Insurance Service Representative (CISR) required within 24 months of employment.
- Minimum of one year previous experience in the insurance industry, preferred.
- Property & Casualty license is required within 30 days of employment.
- Intermediate to advanced skills in navigating the Microsoft Office suite, especially Excel and Word.
- Excellent communication skills, both face-to-face and in writing.
- Demonstrates strong problem-solving skills and the ability to resolve challenges effectively.
- Demonstrates excellent teambuilding and interpersonal skills, with the ability to interact well with diverse personalities.
- Able to independently apply objective decision-making to maintain productivity and client satisfaction.
Candidates must be authorized to work in the United States.
Offers are contingent on passing post offer pre-employment drug screen and background checks.
Equal Opportunity Employer M/F/Disability/Vet
