Receptionist

The Miller Group is seeking a receptionist to support the efforts of the companies’ administrative team.

The Miller Group was founded in 1961 by Robert E. Miller, with a focus on the construction industry. While this industry expertise remains, we have expanded to include a strong position in a variety of industries.  Led by Bob Miller’s sons, Sean and Matt, the company has grown to become one of the top brokerage firms in the Midwest.  A commitment to employee well-being, family, faith and community make The Miller Group a great place to work.

The Miller Group’s full-service product offering includes commercial insurance; employee benefits; HR consulting; surety Bonds; safety & loss prevention and private risk management.

Essential Duties:

• Greet clients, vendors and other guests warmly when they visit the office.
• Ensure calls are quickly and professionally handled in a manner that best addresses the caller’s need.
• Make certain newly hired associates receive a welcoming gift from the company prior to first day.
• Ensure lobby, conference rooms and other public spaces are clean and neat to ensure guests are comfortable.
• Coordinate the ordering of flowers and gifts upon manager request.
• Set up and tear down conference rooms daily so guests feel welcomed, and associates are able to work efficiently.
• Act as point of contact for outgoing courier and mailing agencies (i.e. UPS) to ensure timely pick-ups.
• Ensure carrier policies are downloaded or scanned and retained in the appropriate agency folder.
• Sort and distribute incoming mail for all Miller associates.
• Order and maintain the inventory of all general office supplies and products necessary to support division and overall office operations (i.e. workroom supplies, printers, associate requested items).
• Order and maintain the inventory of all items necessary to support common areas of the Miller agency, such as break rooms, conference rooms and lobby.
• Ensure timely posting of all outgoing mail and provide monthly postage reports to the Accounting Team.
• Serve as primary point of contact for all issues/problems to be communicated to the property management team, such as housekeeping, maintenance, safety and security issues.
• Assist HIPAA security office by maintaining secure access to sensitive parts of the floor.
• Assist with special events coordination (luncheons, activities, meetings).
• Provide administrative support for all divisions within the organization.

Qualifications:

• Minimum 2 years of previous experience in an administrative support and/or receptionist position.
• Intermediate to advanced skill in navigating the Microsoft Office suite (or Google equivalent).
• Ability to work independently with minimal supervisor intervention.
• Strong communication skills (verbal, face-to-face, and in writing).
• Excellent interpersonal skills and able to effectively interact with a diverse range of people and personalities.
• Able to independently problem-solve and apply objective decision-making.
• Strong service mentality in supporting multiple divisions in an organization.
• Excellent organizational skills and ability to prioritize tasks.

Candidates must be authorized to work in the United States.
Offers are contingent on passing post-offer pre-employment drug screen and background checks.
Equal Opportunity Employer M/F/Disability/Vet

SUBMIT YOUR RESUME

Ready to join the team? Submit your application below or email lauram@millercares.com.